Subject to the exclusions below,
Tune Outdoor LLC (hereafter “TUNE OUTDOOR”) warrants that the Tune M1 truck camper (the Product) sold to the original end user purchaser will be free from defects in materials and workmanship as follows:
Defects in materials, workmanship and the general structural integrity of the Product for three years from the date of installation (the “Warranty Period”).
The date of original installation must be evidenced by a copy of the electronic invoice receipt from Tune Outdoor.
This limited warranty extends to the original end user purchaser only. It does not extend to any subsequent owner or other transferee of the truck or Product. This warranty only applies to Products purchased and used inside the United States and/or Canada.
This limited warranty does not cover any damage due to: (1) normal wear and tear; (2) accident, abuse, misuse, or neglect; (3) unauthorized modification or repair; (4) use, maintenance or storage other than in accordance with Tune Outdoor use, maintenance and storage instructions, including the instructions contained in the Owner's Manual; (5) environmental conditions, including, but not limited to road salt, hail, wind, freezing, flooding, fire, or to any occurrence that might be termed an Act of God or Force Majeure; or (6) normal deterioration, fading or discoloration of canopy fabric and decorative items due to wear or exposure. Consumables such as batteries and similar items are excluded from this limited warranty. Flaws considered to be cosmetic and not structural or not affecting the use or integrity of the Products are not covered.
This limited warranty does not cover defects in materials and workmanship or any damage to or caused by truck camper and topper components manufactured and branded by companies other than Tune Outdoor (example: batteries, chargers, power packs, solar panels, refrigerators, furnaces, hot water heaters, awnings, roof racks, camper jacks, propane tanks, etc.) or any other product or device installed by you or any third party after the original date of installation. Such component parts, products or devices may be warranted by their respective manufacturers. If you need service or repair work on component parts, products or devices not manufactured byTune Outdoor, you must contact the manufacturer to have any service or repair work done. Included in the Tune Outdoor Owner's Manual is a list of manufacturers of component parts originally included with your truck camper or topper.
TUNE OUTDOOR SOLE OBLIGATION AND ENTIRE LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE, AT TUNE OUTDOOR OPTION, EITHER THE REPAIR OR REPLACEMENT OF THE PRODUCT OR THE PARTS THAT ARE DETERMINED TO BE DEFECTIVE BY TUNE OUTDOOR, AND FOR WHICH TUNE OUTDOOR IS NOTIFIED DURING THE WARRANTY PERIOD. HOWEVER, YOU ARE RESPONSIBLE FOR: (I) THE COST OF TRANSPORTATION OF THE PRODUCT TO AND FROM THE DESIGNATED SERVICE LOCATION (if one is required) AND (II) ANY COST, LIABILITY, LOSS OR DAMAGE TO OR IN CONNECTION WITH THE PRODUCT RESULTING FROM SUCH TRANSPORTATION. TUNE OUTDOOR IS NOT RESPONSIBLE FOR, AND YOU HEREBY RELEASE TUNE OUTDOOR FROM AND AGAINST ANY AND ALL DAMAGES, CLAIMS, LOSSES OR LIABILITIES FOR INCIDENTAL EXPENSES, INCLUDING, BUT NOT LIMITED TO, TOWING, TELEPHONE, TRANSPORTATION, LODGING, TRAVEL, GASOLINE, LOSS OF PAY OR INDIRECT OR CONSEQUENTIAL DAMAGE INCLUDING, BUT NOT LIMITED TO, LOSS OF USE OF THE TRUCK OR PRODUCT, INCONVENIENCE, DAMAGE OR INJURY TO PERSON OR PROPERTY, OR LOSS OF REVENUE, WHICH MIGHT BE PAID, INCURRED OR SUSTAINED BY REASON OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY.
Upon discovery of a defect, you must promptly notify Tune Outdoor or the authorized dealer from whom you purchased the Product in order to request a service appointment. As part of obtaining warranty services at the designated service location, you will be required to provide your name, address and telephone number, proof of purchase, a description of the defect, and any claims number issued to you by Tune Outdoor.
Warranty repairs may only be performed at a service location designated by Tune Outdoor, which may include the Tune Outdoor factory, a Tune Outdoor authorized dealer, or another service center approved in writing by Tune Outdoor. Warranty repairs by a non-Tune Outdoor dealer or service center must be approved in advance in writing by the Tune Outdoor factory service department PRIOR to any work being started.
In order to obtain warranty services, please contact us electronically at CustomerService@tuneoutdoor.com or by phone at our HQ number.
The Tune Outdoor authorized dealer from whom you purchased the truck camper/topper, using the contact information for your authorized dealer included as part of your Owner's Manual.
EXCEPT FOR THE LIMITED WARRANTY PROVIDED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY TUNE OUTDOOR ON ANY PRODUCTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY TUNE OUTDOOR, ITS DEALERS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. TUNE OUTDOOR LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF TUNE OUTDOOR' EXPRESS WARRANTY PROVIDED ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER TUNE OUTDOOR NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE MANUFACTURE, DELIVERY OR INSTALLATION OF THE PRODUCTS WILL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCTS, EVEN IF TUNE OUTDOOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN THE EVENT THAT ANY OF THE ABOVE LIMITATIONS ARE HELD UNENFORCEABLE, TUNE OUTDOOR TOTAL AGGREGATE LIABILITY FOR ANY DAMAGES TO YOU OR ANY THIRD PARTY SHALL NOT EXCEED THE PURCHASE PRICE YOU PAID FOR THE PRODUCT, REGARDLESS OF THE FORM OF ANY CLAIM. THIS LIMITED WARRANTY IS GOVERNED BY THE LAWS OF THE UNITED STATES OF AMERICA AND THE STATE OF COLORADO.
Should you have any questions about this limited warranty, or if you desire to contact Tune Outdoor for any reason, please contact us in writing at CustomerService@tuneoutdoor.com.